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Customer Support & Dispute Resolution

This website is operated by Amusing Delia Co., Ltd.

Before contacting us, please visit our FAQ page, where you may find an immediate answer to your question.

For concerns regarding an order, payment, delivery, return, refund, or product issue, please contact our customer support team:

Company: Amusing Delia Co., Ltd.
Email: service@leanroutiney.com
Phone: +1 (406) 660-6866
Hotline Service Hours: 9:00 AM–6:00 PM PDT

When contacting us, please provide your full name, order number, the email address used to place the order, a clear description of the issue, and any relevant photos, videos, receipts, or tracking information.

We aim to acknowledge customer inquiries within 2 business days and resolve most disputes within 7 business days. Complex cases may require additional time while we review the order or communicate with the shipping carrier or payment provider.

Depending on the circumstances and our Return and Refund Policy, possible resolutions may include a refund, replacement, reshipment, partial refund, or another appropriate solution.

Amusing Delia Co., Ltd. is committed to reviewing every customer dispute fairly and communicating clearly throughout the resolution process.